Privacy Policy

Protecting Your Information

01. We Value Your Privacy

We value your privacy. We do not sell, rent, or loan any personally identifiable information, including your email address, phone number, or mailing address, to any third party. We will not contact you by phone or postal mail for marketing purposes without your consent.

Any information you provide is handled responsibly, stored securely, and used solely for legitimate business purposes related to processing your orders, providing customer support, improving our services, and enhancing your shopping experience.

02. Privacy Policy

This Privacy Policy describes the privacy practices of Lumetrae INC. We are committed to protecting your personal information and encourage you to review this page periodically to stay informed about how we collect, use, disclose, and safeguard your information.

03. Information Collection and Use

Lumetrae INC collects personal information at various points throughout our website in order to process orders, provide customer support, improve website functionality, prevent fraud, and deliver a better shopping experience.

04. Orders

When you place an order, we may collect the following information:

Full Name
Shipping Address
Billing Address
Email Address
Telephone Number (if provided)
Payment Information

Payment information is processed securely through trusted third-party payment providers and is never stored on our servers.

If necessary, we may use your contact information to communicate with you regarding your order, payment verification, shipping updates, or customer service inquiries.

05. Cookies

Cookies are small files stored on your device that help improve your browsing experience.

We use both session and persistent cookies to:

Remember items in your shopping cart
Improve website performance
Analyze website traffic and visitor behavior
Personalize your shopping experience
Maintain website security

Cookies do not damage your computer or mobile device.

Most browsers allow you to disable or delete cookies if you choose. However, disabling cookies may affect certain website features and functionality.

06. Aggregate Information

Lumetrae INC may collect anonymous information such as browser type, operating system, device information, IP address, and website usage statistics for analytical and operational purposes.

This aggregated information does not personally identify individual customers and may be shared with trusted service providers for website analytics, performance monitoring, fraud prevention, and marketing optimization.

Customers who subscribe to our newsletter may receive information regarding:

New arrivals
Exclusive offers
Seasonal promotions
Company announcements

You may unsubscribe from promotional emails at any time using the unsubscribe link included in each marketing email.

We may also send non-promotional emails related to your account, purchases, shipping updates, or important service notifications.

07. Security

Lumetrae INC takes commercially reasonable measures to protect your personal information.

Sensitive information transmitted through our website is protected using Secure Socket Layer (SSL) encryption technology.

Our website, hosting providers, and trusted service providers maintain industry-standard administrative, technical, and physical safeguards designed to prevent unauthorized access, disclosure, misuse, or alteration of personal information.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

If you have questions regarding website security, please contact us:

Email: [email protected]

08. Supplementation of Information

To improve our services, Lumetrae INC may receive additional information from trusted third-party partners, including payment processors, shipping carriers, fraud prevention providers, analytics providers, and customer service platforms.

This information helps us:

Verify transactions
Prevent fraudulent activity
Improve customer support
Process shipments efficiently
Personalize your shopping experience

09. Special Offers

Customers who subscribe to our mailing list may occasionally receive information regarding:

New collections
Exclusive promotions
Discount campaigns
Seasonal sales
Fashion updates

You may opt out of receiving promotional emails at any time by clicking the unsubscribe link included in our emails or by contacting our customer support team.

10. Correcting, Updating, or Deleting Information

If your personal information changes, or if you no longer wish to receive our services or marketing communications, you may request to:

Update your information
Correct inaccurate information
Delete your personal information where permitted by applicable law
Unsubscribe from promotional communications

Please contact us using the email address below.

11. Choice / Opt-Out

Customers who no longer wish to receive promotional emails may unsubscribe at any time by using the unsubscribe link included in our marketing emails or by contacting our customer support team directly.

12. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time to reflect changes in our business operations, legal requirements, technology, or industry practices.

Any revisions become effective immediately upon publication on this website unless otherwise required by applicable law.

Your continued use of our website after changes have been posted constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to remain informed about how we protect your personal information.